Return & Refund Policy

Last updated: October 15, 2026

Thank you for purchasing our watches. Please review this policy before placing your order.

Damaged Items in Transit

Watches may get damaged during international shipping. You must contact us within 48 hours after delivery if your watch arrives broken or damaged.
Please send clear photos showing:

1. The damaged watch
2. Original shipping box and all packing materials

Once we verify the damage, we will offer you the option of a replacement watch or a full refund. Damage claims submitted after the 48-hour window cannot be accepted.

Returns for Change of Mind

Return shipping address is located in China. Buyer is responsible for all international return shipping fees, customs charges and any related costs.

Non-Refundable Cases

• Items damaged after delivery due to drops, misuse, modification or improper care
• Return requests submitted outside the stated time limits
• Normal wear after use

Refund Processing

Approved refunds will be issued back to your original payment method within 5–10 business days. The actual processing time depends on your payment provider.

Reach out via our Contact Us page for any questions.